Terms of Service

1. Acceptance of Terms

By accessing our website and using our wedding planning and catering services, you agree to these terms of service.

2. Services

  • We provide wedding planning and catering services in Nagpur, Maharashtra.
  • Services are subject to availability and confirmation.
  • Customization options may vary based on package selection.

3. Booking and Payments

  • A non-refundable booking deposit is required to secure services.
  • Full payment is due as per the agreed payment schedule.
  • Prices are subject to change until final booking confirmation.

4. Client Responsibilities

  • Provide accurate event details and requirements.
  • Communicate any changes promptly.
  • Adhere to agreed timelines and schedules.

Refund Policy

1. Booking Deposit

The initial booking deposit is non-refundable under all circumstances.

2. Cancellation Refunds

  • Refunds are subject to the cancellation policy detailed below.
  • Refund processing may take up to 30 business days.
  • Refunds will be processed to the original method of payment.

3. Service Modifications

Any modifications to services may incur additional charges or affect refund eligibility.

Cancellation Policy

1. Cancellation Timeframes

  • More than 6 months before event: 50% of total package cost refunded
  • 3-6 months before event: 25% of total package cost refunded
  • Less than 3 months before event: No refund available

2. Rescheduling

  • One free date change within 6 months of original booking
  • Subsequent date changes may incur additional fees
  • Rescheduling subject to availability

3. Exceptional Circumstances

In case of force majeure or unforeseen circumstances, we will work with clients to find a mutually acceptable solution.